You can cancel your RebelSites subscription at any time. There are no exit fees, your domain remains yours, and your sites do not disappear the second you click cancel. This article covers exactly what happens, in what order, and how the 14-day money-back guarantee works.
Open the Billing section of your account and click the button to manage your subscription. That opens the Stripe customer portal in a new tab, where you can cancel with a single click. The cancellation takes effect immediately on our side; on Stripe's side, no further charges are made.
After cancellation, your published sites stay live for seven days. This is intentional. It gives you time to change your mind, finish a transition to a different host, or update any external links that point at your site. During the grace period, your custom domain continues to resolve, HTTPS continues to work, and visitors see no change.
When the seven days are up, every published site under your account is automatically unpublished. The public URLs stop resolving, custom domains stop pointing at RebelSites (DNS records you placed remain at your registrar but no longer reach a working site), and the projects themselves stay in your account in an unpublished state.
Your account, your projects, your edit history, and any custom domains you registered through your own provider all stay with you. We never take ownership of your domain, and we do not delete your project files when a subscription ends. If you resubscribe later, your sites are still there and can be republished with a single click.
If you upgrade and decide within 14 days that RebelSites is not for you, contact support through the chat bubble at the bottom right of any RebelSites page and request a refund. We refund the full first-month charge with no questions about the reason. The 14-day window starts on the date of your first successful charge.
After the 14-day window, billing follows standard practice: cancellation stops future charges, and any time you have already paid for runs through the end of the current billing period (with the seven-day grace period covering the publishing transition).
If you only need to take a break for a month or two, the most reliable approach is to cancel and resubscribe later. Your projects and history are preserved either way, and resubscribing republishes your existing sites without rebuilding them from scratch. There is currently no separate pause-billing option.
If you cancelled and decide before the seven days are up that you want to keep going, resubscribe from the Billing section and your sites stay live with no interruption. There is no need to republish, and no DNS reconfiguration is required for any custom domains you connected.
